Returns & Refunds policy
This website is for product display and business inquiry only. We do not process online orders, payments, or retail returns. All transactions and order-related matters are handled directly with our sales team.
Cancellation & Refunds
Since we do not accept direct online orders, there are no automated cancellation or refund processes on this platform.
For any inquiries regarding order adjustments, cancellations, or refunds, please contact our sales team directly to discuss your specific situation. We will handle all such requests on a case-by-case basis.
Return Conditions
As this is a business-to-business (B2B) platform, we do not support retail returns. All product listings are for reference only.
If you have placed a bulk order with us, any return requests must be agreed upon in writing with our sales team and will be subject to the terms and conditions outlined in your sales contract.
Returning Goods
In the event that a return is approved by our sales team, you will be responsible for the cost and risk of returning the goods to us.
Our sales team will provide you with the specific return address and instructions.
We recommend using an insured and trackable shipping service, as we cannot be held responsible for goods damaged or lost during return shipment.
Gifts
This platform is not intended for retail gift purchases. All transactions are business-to-business, and gift-related policies do not apply.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact our sales team: dennis@tali-office.com